Facilities managment (FM)

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Facility management (or facilities management or FM) is an interdisciplinary business function that coordinates space, infrastructure, people and organization.
It is often associated with the administration of office blocks, arenas, schools, sporting complexes, convention centers, shopping complexes, hospitals, hotels, manufacturing and shipping.

Facilities management currently represents about 5% of global GDP.
Its relationship to the human resources, real estate and information technology functions of an enterprise has increased.

FM represents a wider range of activities than just business services and these are referred to as non-core functions.
They vary from one business sector to another.

In a 2009 Global Job Task Analysis the International FacilityManagement Association (IFMA) identified the core competencies of facility management as:

∆Communication
∆ Emergency
∆Preparedness and business ∆Continuity
∆Environmental stewardship and
∆Sustainability
∆Finance and business
∆Human factors
∆Leadership and strategy ∆Operations and maintenance
∆Project management
∆Quality
∆Realestate and property
∆Management technology.

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